Booking Terms and Conditions

Membership to the Greener Camping Club

Because of our special location on a small farm set in wild countryside we are only able to operate as a camping site by being a Greener Camping Club members only ‘Certificated Campsite’. As such, we have an obligation to the issuing authority to ensure that our guests are members of The Greener Camping Club. Membership costs £10 per year (per family/individual) and this amount can be added to your holiday fees at the time of booking. To find out more about the club, please visit The Greener Camping Club website.

Advance booking system

We only accept campers who have booked in advance as we limit the number of people we have on site at any one time – 2 people in our Tiny Home and one family/group on each of the 5 camping pitches. In order to retain a peaceful site for the enjoyment of everyone we do not exceed these numbers or squeeze extra people in. Once you have had your booking confirmed we will send further information including directions to our site.

Arrival & Departure Times

We ask that our guests arrive between 1200 – 1800 if possible and departures are before 11am. If you cannot avoid arriving later than 1800 please let us know in advance so that we can ensure someone is here to check you in. For the Tiny Home check in is 1400 – 1800.

Tents only policy

We do not allow campervans or caravans on our site for a number of reasons. Firstly we are situated at the end of a narrow twisty single track lane which we share with two other properties. In respect of our neighbours we try to avoid having large or towing vehicles in the lane causing problems when they meet head on with other vehicles. Secondly our access is under a bridge and immediately round a corner making it extremely tight for towing. Thirdly we operate a policy of no driving anywhere on site to make the experience truly wild and safe for campers and also to avoid churning up the ground and turning it into an eyesore.

Car Parking

Parking is in a designated area near the farmyard only, no driving on site is allowed. The parking area is only 50m from the camping area and wheelbarrows are available to transport your kit to your pitch and we can help if you need it.

Payments

We request full payment when booking. Reservations are held for up to seven days provisionally, after which if we have not received your payment the dates will be released again. Upon receipt of your payment we will confirm holiday and send further information. If you are unable to pay in full up front please contact us to discuss staggered payment options.

Cancellation by You

If you cancel your holiday 6 weeks or more before your arrival date, we will refund your payment less a £20 admin. fee. If you cancel your camping or Tiny Home holiday 6 weeks or less before your arrival date and we are able to re-let your pitch/Tiny Home for the dates you have booked, we will refund your payment less a £20 admin fee. In the event that we are unable re-let your dates, no refund will be made. It is an idea to take out holiday insurance that covers you in event of cancellation. Bookings are not transferable unless agreed with us.

Cancellation by Us

We reserve the right to cancel a holiday at short notice if we are unable to provide accommodation or camping environment for reasons such as extreme weather conditions, ill health, fire, flooding or any other extenuating circumstances beyond our control. Under such circumstances, your full payment will be returned to you. Into The Sticks cannot accept liability or responsibility for any loss, including consequential loss, caused by cancellation.

Dogs

Sorry, we don’t accommodate dogs, no matter how well behaved because the site is such a sensitive wildlife reserve. Guide dogs/assistance dogs are permitted with a registered person but must be kept on a lead on the site.

Children

We encourage children to play, discover and learn on our nature reserve and smallholding. Our aim is for children to have the freedom to explore and be inspired. However, because we operate a working farm there are associated risks to be aware of: livestock, machinery, tractors and electric/barbed wire fencing all pose hazards. On the campsite we encourage campfires (with their obvious dangers) and there are streams, ditches, standing water and the river to be respectful of. There are also a lot of thorny trees and shrubs in the thickets and woodland and some native UK plants are poisonous (we can point these out). We ask visitors to use common sense and not take unnecessary risks. Parents are responsible for the supervision of their children on site at all times.

Consideration for Others

This is a peaceful, quiet campsite for the enjoyment of nature. We do not allow radios or sound systems and only quiet talking is permitted after 11pm. Acoustic instruments can be played before then, such as guitars, flutes etc. Noisy campers who persistently disturb other guests will be asked politely to leave, without refund. If you are out for the night and arrive back late please consider other campers.

Recycling & Rubbish

A condition of camping here is that you separate glass, cans, plastic bottles, paper, cardboard, plastic packaging, batteries, gas canisters and food waste and take them to our recycling area. All recycling has to be rinsed out and anything that is not recyclable can be placed in the general rubbish bin.

Badgers, Foxes, Squirrels and other wildlife

There’s a good chance you might encounter wildlife when you stay here and at night you might hear some of the creatures you will be sharing the site with. The only problem is that they are looking for an easy meal and may try to raid your food stocks and recycling. A couple of simple precautions will help: Put any food into sealed  containers and rinse out your recycling and put it in the bins provided daily. Don’t leave food scraps lying around and make sure your tent is zipped up at bedtime.

Property Loss

We cannot be held responsible for any lost or stolen property. Please leave valuables at home if you are worried.

Smoking

All the undercover facilities and the Tiny Home are strictly NO SMOKING. If you smoke, do it outside, away from your tent and dispose of your fully extinguished cigarette ends in the bin.

Campfires & Firewood

Please only use the designated campfire places and do not enlarge or alter the position of the designated campfire places. . Do not leave your campfire unattended, let it die right down before you go to bed and think carefully about whether or not to light a fire if it is windy.  A daily crate of firewood is included in the pitch price and if you require more it is £4 per crate – please only burn the wood we provide and don’t take any other wood from around the land. Most people find that a crate a night is more than enough. There is a lot of dead wood around but this is an important part of the ecosystem providing homes and food for invertebrates. Please do not burn plastic or rubbish on the campfires.

Soaps and Detergents

We only allow natural biodegradable soap and detergent products on site to avoid polluting any of our watercourses. Soap, shampoo and washing up liquid are provided, you are welcome to bring your own as long as it is 100% natural ingredients and biodegradable.

Bivouac

We have a few spots in the nature reserve that are ideal for a night out under the stars to get even closer to nature. If you bring your own tarp/hammock/bivvi bag you are welcome to spend one night of your stay away from your camp pitch in one of these spots but we ask that you do not light a fire or cook food there, do not create any disturbance to the wildlife with noise and remove all evidence of your stay afterwards.

 

Additional Terms & Conditions Specific to the Tiny Home

Arrival and Departure Times

We ask that arrivals are between 1400 – 1800hrs and departures are before 11am so that we have time to clean and prepare the Tiny Home between guests. Please contact us in advance to discuss arriving outside normal check in times.

Short Breaks are minimum 3 nights.

Firewood & Gas

Firewood for the wood-burning stove and campfire – and gas for the cooker is included in the price of the booking. They are provided on a ‘fair-usage basis’ so please use the firewood and gas thoughtfully and never leave any fire unattended. The log burner should be left to go out before you leave the hut and before you go to bed (it is only a small burner and doesn’t take long to die down).

Accidental Damages

Should any significant damage or breakage occur, other than acceptable wear and tear, a charge for replacement may be made. We reserve the right to charge for excessive cleaning where the Tiny Home has been left in an unacceptable condition, through waste, litter, interference in the structure, movement of furniture and contents etc. Guests will be held responsible for any fire, smoke or general damage, or alteration to the structure caused by negligence.