Environmental and Privacy Policy

A Real Eco Holiday

We care about the environment a lot so we do everything we can to reduce the impact of your holiday and maintain our site as a haven for wildlife.

Tread lightly

Although we have 22 acres we only permit a maximum of 7 families camping and one couple in our Tiny Home at any one time. This reduces the impact of human presence on the sensitive native wildlife and habitat meaning that there is space for people and animals to co-exist. It also reduces the pressure on precious natural resources such as water and keeps waste to a minimum – rubbish, human waste and greywater.

Recycling

Fun, interactive recycling station for glass, tins, paper, card, plastic bottles, plastic food packaging, batteries, gas canisters, crisp packets and food waste using our uniquely designed Recycling Cube.   We are unable to dispose of any large items you have finished with.  Please take them with you.

Car free camping holiday

It is easy to come by public transport. Trains come from London to Haverfordwest or Fishguard daily and there is a connecting bus to the village. There is also a National Express bus service between London and Haverfordwest daily for a cheaper alternative. We can pick you up from the village or train station. From Easter to October there are hop on hop off shuttle buses serving all the local beaches and tourist routes.

Eco-friendly products

We only allow biodegradable soaps and detergents on site as all our drains are ‘soakaways’ into the land. We provide all the products you need free of charge including soap, shampoo and washing up liquid. You are welcome to bring your own but they must be 100% natural ingredients and biodegradable. We have lots of streams and a river so it is really important not to allow chemical run-off to enter the water courses which harms aquatic life.

Building materials

Everything we construct is made from reclaimed, recycled or sustainable materials where possible and we use traditional building techniques such as round pole timber framing, lime mortar and limewash, dry stone walling etc. We try not to buy any newly manufactured materials if there is an alternative.

Firewood

All firewood is provided free of charge (one crate each pitch everynight) and is responsibly sourced locally.

Most of it is either forestry thinnings cut by ourselves or offcuts from a mobile saw mill. Locally made barbeque charcoal from a nearby sustainable woodland is available to buy.

Leave no Trace

Operating under the Greener Camping Club we follow the principle of having no permanent structures for the campsite. There is no tarmac, no concrete toilet block and no reception building. We do not mow acres of grass and mark out pitches. Out of season the campsite is as wild as nature intended and is lightly grazed by our livestock. On a smaller scale we ask visitors not to make extra paths, damage trees, disturb wildlife, dig holes or leave any evidence of their presence lying around anywhere on site (rubbish, food waste etc). We have more information on Leave No Trace in our campers’ information packs.

Supporting others

Wherever possible we encourage positive impact from what we do so we use some of our profits to support good causes. For example our compost loo is twinned with a toilet in Cambodia to aid work to promote clean water, basic sanitation and hygiene education in places that most need it – see www.toilettwinning.org. We also support the work of the RSPB, National Trust and Wildlife Trusts to help protect wildlife and the natural environment more locally. 10% of the Greener Camping Club membership fee goes directly back into environmental projects on our site including tree planting, habitat improvement, bird/owl/bat boxes etc

Privacy Policy

This privacy policy sets out how we use and protect the personal information you supply when you use our website – and when making a booking or general enquiry. We always take your privacy and security matters seriously. Our website uses industry standard SSL encryption throughout. All areas of our business comply with UK Data Protection Act 1998 and EU GDPR 2018 legislation. We do not participate in the disclosure or resale of customer data. No invasive tracking or targeted advertising happens on this website. We only engage in the collection of data essential to facilitate in providing products or services to you in a safe and efficient manner. We are committed to ensuring that your privacy is protected. Any information you provide while using this website will only be used in accordance with this privacy policy. We may review and change this policy in the future and will update this page accordingly. This policy is effective from 1st October 2018.

The information we collect when you make a booking or general enquiry:

We collect some or all of the following information:

  • Your name
  • Email address
  • Telephone number (optional)
  • Other relevant information in response to your requests and processing your booking or general enquiry.

How we use this information

This information is used to understand your needs and requirements to provide you with the best possible service and holiday experience with specific reasons:

Booking and administrative record keeping.

Marketing promotion – from time to time we send promotional emails or other information we think you will find of interest. You always have the option to unsubscribe from further correspondence. Market research – we may use your information to contact you for feedback about your holiday experience. We will only contact you by email and you will always have the option to unsubscribe from further correspondence.

Security of your information

We are committed to ensuring that your personal information is secure. We have put in place management procedures and both physical and electronic security measures to safeguard your details and comply with General Data Protection Regulations 2018.

Keeping control of your personal information

We will never pass on your personal information to third parties unless we have your permission, or are required by law to do so.

Third party booking websites

As an option, we use Cool Camping in connection with bookings. This means your personal information will be held on record with them. We have a written agreement with Cool Camping about how it protects your personal information. They have their own Privacy Policy on their website that can be viewed here https://coolcamping.com/privacy

The Greener Camping Club

In order to stay with us you need to be a member of the Greener Camping Club. We may enrol you at the point of booking, or you may already be a member. We have a written agreement with the Club about how your information may be used. Please see here for more information. The Greener Camping Club only holds your name and email address.

Website cookies

Like a lot of other websites, our website uses small tracking cookies and other services to enhance your browsing experience – and to help you use our website. You can learn more about tracking cookies here. You are free to opt-in or opt-out of non essential tracking cookies; however you may encounter a downgrade in website functionality if you choose to opt out. Cookies do not give us access to your electronic device or any other information about you.

Links to external websites

Our website has links to other websites which we think maybe of interest to you and our other website visitors. However we cannot be held responsible for the content of those sites or information you may provide whilst visiting these sites.

Access to your personal information

Under the Data Protection Act 1998, you may request details of personal information we hold about you. If you would like a copy of the information we have, please write to us at this address: Penrallt, Letterston, Haverfordwest, Pembrokeshire, SA62 5TU